| | |  | Camera & Photo | Home » » » Eureka 4870MZ Boss Smart-Vac Upright HEPA Vacuum Cleaner | | | | | | | Description: | | Eureka 4870MZ Boss Smart-Vac Upright HEPA Vacuum Cleaner - Features: Power Paw Stair Brush - This mini turbo attaches to the end of any 1 1/4" hose attachment. As the air passes through the turbo head, it turns a 5 1/2 inch brush roll. This increases the | | | Features: | |
• Upright vacuum with 12-amp motor cleans carpets and hard floors
• Motorized brush; 7-height adjustable brushroll; HEPA filtration system
• Wide 15-inch cleaning path provides faster results; 3-stage dust-trap system
• Onboard tools and stretch hose for above-floor cleaning; 30-foot power cord
• Measures 15 by 11 by 45 inches; 1-year limited warranty
| | | Product Details: | | | Product Length:
| 12.0 inches | | Product Width:
| 15.0 inches | | Product Height:
| 44.0 inches | | Product Weight:
| 25.0 pounds | | Package Length:
| 37.0 inches | | Package Width:
| 20.0 inches | | Package Height:
| 11.0 inches | | Package Weight:
| 25.2 pounds | | Average Customer Rating:
|  based on 313 reviews |
| | | | Customer Reviews: | |
Average Customer Review:
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Does what I wanted it to.Sep 10, 2010
Vacuum works great. It is a little heavy but that doesn't bother us. The hardfloor feature is great because after purchasing it we moved to a house with grooved hardwood floors so they need to be vacuumed but can scratch easily with brushes. The petwand feature is questionable, it will help to clean stairs and such but any pressure on it stops the bushes from moving to pull out any pet hair so you still only get a surface clean. The pet brush is the reason I only gave this item 4 stars.
 Eureka Boss Smart Vac Upright HEPA Vacuum CleanerAug 29, 2010
I do not recommend buying this vacuum. I had it only a couple months when the hose tore between the metal wire loops of the hose. Eureka did replace it but the second hose did the same thing. Then the electrical cord tore right where it comes out of the vacuum from rubbing on the plastic frame. The dog hair attachment tool did not hold up long either. It does have good suction but with all the repairing that I have had to do with it, I have found it to be more bother than it is worth. I think I am going to go back to Kenmore. I have never had good luck with Eureka products but had excellent luck with the Kenmore brand. I am sorry I wasted the money on another Eureka product!
 Powerful suction, terrible build qualityAug 28, 2010
The vacuum itself when new is excellent. It does a great job of cleaning, has plenty of suction and agitates and grooms carpet really well. The allergen reduction system (filter bags, motor filter and "HEPA" filtration on the exhaust) are pretty good at reducing airborne particles. That being said, the quality of most of the materials is pretty poor and some of the engineering choices are really questionable. The vacuum has a spring-loaded dingus that removes the roller load from the motor when it's locked in the upright position or when you manually toggle the bare floor setting. Initially, this works alright (if not a bit kludgey...)
However, after 12 months or so of use, mine stopped disengaging the roller and would burn through the thin plastic belt if you didn't immediately toggle the bare floor switch. I was sort of reluctant to live with this, but since it was really the only issue with the machine at this point, it wasn't too terrible. Just lock it upright, flip the switch. Tilt the handle back, untoggle the switch. This allowed me to keep the machine from eating belts and saved me from having to hear the roller spinning and rattling in the upright position. We continued to use the vacuum in this condition for a while, but since it was out of warranty, the price to fix the broken belt mechanism was going to be about the same as a new machine.
It ended up lasting another 6 months or so until this week when it decided to start burning through belts even when the mechanism was set to bare floor, the exhaust filter retention bracket (cheap plastic) became brittle and broke when we changed the filter and the bag retention mechanism (again, cheap plastic) became brittle and broke when we replaced the bag, and the left bearing cap melted (I'd wager due to the heat caused by the weird belt condition) Now, this wasn't the result of mistreating or beating on it or anything. These parts merely wore out over the course of 18 months, which I suppose isn't terrible when some of the reviewers have indicated a machine life of less than 12 months.
I wouldn't really recommend this unit to anyone unless you enjoy replacing vacuum cleaners every 12 months. Ours has since been replaced by a Hoover Platinum upright that feels much more solid, has a better warranty and comparable suction and allergen reduction, which we're extremely happy with.
 great vacumeAug 27, 2010
I guess my old vacumes were either just really old or never worked well. I have dogs and after the 1st use of this vacume the hair was finally gone from a carpet that always had some left over hairs no matter how many times I used my old vacume on it. I am very pleased with the purchase. It is a very heavy vacume but I bought it to use on my main floor (where my dogs are) so that is Ok. The attachments work well too. I am considering buying the hose extension so I can clean my steps because the stair cleaner is very good too. For the price this is a great vacume!
This Thing Sucks!Aug 25, 2010
Definitely the best vacuum cleaner I have ever owned. It has incredible suction power and is not heavy as some other reviews have stated. For the price you can't go wrong with the Boss!
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