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81 of 84 found the following review helpful:
Works phenomenally well, but needs constant cleaning of filters and trapsMay 02, 2009
By Todd Bartholomew I upgraded from an older Bissell Little Green Machine to this unit based primarily on my experience with Bissell products. The PROheat has a number of nice features that ultimately sold me on it and after using it for a few months now I'm fairly pleased with it. I particularly like that you can choose to either have the heat on or off. I've heard some people say that using the heat can break down your carpets more quickly and cause the stain to get worse as it picks up new dirt that is tracked in. I don't know if that's not the case, but since my old Bissell unit lacked heat but did a fine job, I pretty much use this minus the heat. Even with the heat off I'm stunned at how good a job this unit does. It's even cleaned stains that I gave up as a lost cause. Most astonishingly, I usually vacuum first before using the steamer and then vacuum again once it's dry. I've discovered I actually vacuum up MORE dirt after steam cleaning than I did before. Clearly this machine is knocking loose built up dirt which means cleaner and nicer appearing carpets than ever before. I also liked the wand attachment from my old Little Green machine, especially for upholstered pieces and hard to reach spots and this thankfully has that.
But there are some drawbacks and limitations. At least initially you will pick up a LOT of carpet fibers when you use the machine, which means FREQUENT cleaning of the rotating brushes and especially the multiple filters on the unit. In some instances I wound up using tweezers to get out fibers from the particularly small filter on the underside of the water tank. The one on top is easier to clean out, but particles trap almost everywhere on this machine. The water tank holds a pitifully small amount of water and/or cleaning solution which means frequent refills, and it slows down the whole cleaning process. The self contained tank is easy to empty, but if you think that will eliminate odors from dirty water guess again, it doesn't. The tank does seem to leak or the seals don't hold tight and so dirty water does collect in the well that the tank sits in, which ads to the nasty smells as well as adding yet another think you have to clean up. Another particularly annoying habit is the dirty water seeping out the front of the machine by the cleaning rollers when you turn off and store the machine. This is really disgusting and trust me, don't store it on carpet or even leave it sitting there for very long as it WILL leak! When in use loose fibers tend to gather on the underside of the machine around the brush rollers so you manually have to gather it up by hand, which slows down the cleaning process. Once you've cleaned your carpet a few times that problem (hopefully) should minimize, although it has yet to happen for me. As a result there's a considerable amount of maintenance you have to do to ensure your machine is operating under optimum conditions. Even so, it's hard to argue with the results. I would probably buy this same unit again, but would also read up on other models just in case they operate more easily. Perhaps I was used to the utter simplicity of the Little Green Machine and sometimes I wish I was still using it, sad to say.
48 of 49 found the following review helpful:
Very Good for the PriceDec 05, 2008
By S. Mason I just purchased a Bissell ProHeat today and am definitly pleased with my purchase. The carpet which was in rather poor shape has seen a clear improvement and IMHO a professional couldn't have done a better job. The cleaner itself was simple to assemble, straight-forward to load with cleaning solution (I like the combo-tank idea!), and very easy to use.
One drawback was the limited size of the tank for holding cleaning solution, I found myself refilling it 4 times to do 3 rooms and a lazy-boy chair. Of course re-filling was at least easy to do and to be expected when buying the low-end model. Further, as with it seems all of these contraptions, the hand-held attachment would spray at far to wide an angle but thats not a unique problem to this one cleaner.
Overall, for the price, if you have a small house or apartment and are on a limited budget or just like to pinch a penny or two, I would surely recommend this Bissell.
43 of 45 found the following review helpful:
Pleasantly surprisedOct 27, 2008
By Blackstone I have been looking at carpet cleaners for a few months. Based on reviews, I wasn't too sure I could find a good product at a decent price, since I didn't want to break the bank. I found this item at Target, and based on my experience with Bissell vacuums, decided to give it a chance. It assembled pretty easily, and seems pretty solid. It did a very nice job on lifting dirt from an alabaster carpet and darker entry carpet, neither of which had been cleaned in nearly two years. I found the upholstery tool to work very well on higher traffic areas that didn't respond well to the pushing the machine over it. Overall, I am quite happy with this item.
20 of 20 found the following review helpful:
GREAT value for the money!Mar 27, 2009
By swords's girl We bought this product through a retail store because it was cheaper than Amazon, but the product itself is FANTASTIC. We had had our carpet professionally cleaned, and the guy told us some of the stains would never come up. The Bissell PROheat got rid of those stains. Enough said.
16 of 16 found the following review helpful:
Works greatApr 27, 2009
By Everylilthing So far I have only used this once. My husband was going to rent a steamcleaner so we could save some money by doing it ourselves. After he found out how much it was to rent one and he knew it was around $120-$200 to hire someone to clean all our rugs he decided this was our best option. I have to say it was a really good choice. We hadn't had our rugs cleaned for a really long time so I actually cleaned our whole house with this cleaner. It did take me all day and my arm was sore from pushing around this heavy duty machine. It was well worth it though. I did cringe at all the dirt it pulled out of the carpet. We don't even wear our shoes inside the house and there was plenty of dirt and dust! Very happy with this so far. It will end up saving us from hiring someone else $150 every 6 months to clean the rugs. I also plan on buying the hard floor attachement so I can clean the rest of my floors with it. I hope it works just as well.
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